THE WORK / OLV HUMAN SERVICES

Restoring IT as a strategic partner.

Fractional CTO leadership to restore continuity, realign the IT function and bring critical technology investment back on track.

01 / The challenge

A leadership transition.
A need for direction.

A CIO transition put continuity and major technology investments at risk. Stalled initiatives, vendor costs and team structure needed to be aligned with the organization’s priorities.

02 / The leadership engagement

Step in.
Restore alignment.

Renovo House partner James Partsch stepped in as fractional CTO, rebuilding the connection between IT and the business. He restructured the IT team, renegotiated vendor agreements and restored direction to strategic technology initiatives.

THE LEADERSHIP ENGAGEMENT

Bringing IT back into alignment.

Connecting leadership, team structure and technology investment with the organization’s priorities.

Business priorities

  • IT team
  • Vendor agreements
  • Technology initiatives

Fractional CTO leadership

  • Team alignment
  • Vendor cost control
  • EHR recovery

Business priorities

  • IT team
  • Vendor agreements
  • Technology initiatives

Fractional CTO leadership

  • Team alignment
  • Vendor cost control
  • EHR recovery
Conceptual illustration of the leadership and alignment approach.

03 / What the work delivered

A stronger foundation for IT leadership.

  • A renewed role for IT as a strategic business partner
  • An IT team structure aligned with organizational priorities
  • Renegotiated vendor agreements
  • Recovery of a major electronic health record (EHR) investment
  • Transition support for the new Director of IT

The reported business value.

REPORTED BUSINESS VALUE

Over 20%
Reduction in IT spending
$3M+
EHR investment brought back on track

IT aligned with business priorities and leadership.

Reported engagement outcomes. The $3M+ figure refers to the EHR investment brought back on track, not cash savings.

Engagement led by Renovo House partner James Partsch as fractional CTO.

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